SHIPPING & RETURNS
Free Ground Shipping is eligible on orders of $50 or more, excluding taxes, and after any promotional discounts are applied when shipping within the USA. We offer Ground (7-10 business days) and 3-Day Shipping options for orders shipping within the continental USA. Your order will ship from Southern California within 3-5 business days after making your purchase, sometimes sooner. Orders will all be processed within 48 hours of receipt (processing time does not include weekends or federal holidays). All orders placed on Saturday or Sunday will be processed on the following Monday.
Your order generally ships from Southern California within 3-5 business days after making your purchase, sometimes sooner. Shipping times do not include order processing times. Due to the COVID-19 pandemic, orders may take longer than usual to process.
*International Shipping: We do ship internationally at this time.
We want you to love your purchase from Roots Organics. If you’re not 100% satisfied with a product and it’s eligible for return, you can start your return request within 30 days of your order fulfillment date. Please note that all skin care products where more than half of the product has been used are not eligible for return.
Please note that return shipping costs are not covered, and we do not provide shipping labels for returns. Please contact us at email@example.com if you need any further information or assistance.
We reserve the right to cancel or refuse sales and not accept returns at our sole discretion.